A large Swiss listed entity, needed to undertake a review and rectification exercise across a significant number of service provider contracts following a corporate reorganisation. The in-house legal team was already stretched managing their day to day workloads and could not prioritise the project.
Most activities were repetitive and document-intensive, yet a relatively small number of contracts generated the majority of issues requiring management attention.
Expanding internal teams or retaining onshore consultants at significantly increased cost. Fully automating contract administration required substantial investment and lengthy implementation programmes. Neither option effectively balanced efficiency, project delivery speed and expertise.
Solved by AI
Contract ingestion, clause extraction, metadata capture, document comparison, workflow generation, and exception identification.
Solved by offshore delivery teams
Contract administration workflows, data verification, amendment management, documentation management, contract database maintenance, and stakeholder coordination.
Solved by industry experts
Contractual escalations, process design, exception management, quality assurance, and root cause analysis.
The project was delivered quickly and without sacrificing oversight or quality. Rather than allocating expensive internal resources to administrative work, expertise was focused only on situations where experience genuinely added value. The result was lower processing costs, improved turnaround times, greater scalability and faster value realisation than a large-scale transformation programme.
Related service: Contract administration
(Details have been generalised to protect client confidentiality. Outcomes reflect actual engagements.)
