At Bright Blue we offer clients the choice of working within their own IT environment or using the dedicated client platform which has been developed by Bright Blue. The Bright Blue client portal offers a single, secure workspace to exchange, review and generate data and documents, replacing ad hoc email attachments with a strictly controlled, auditable environment.
All client documents and associated platform data, including backups and disaster recovery copies, are stored in Switzerland.
Document review and drafting are supported by advanced generative AI, with processing carried out in an access-controlled environment in Switzerland. Client content, including prompts and generated responses, never leave Switzerland and are never used to train AI models. Prompts, responses and logs are handled as confidential client information.
Each client has a separate workspace with role-based access controls. Users can access only the workspaces and documents for which they have been authorised.
Client users sign in through a single-use, time-limited link sent to their verified email address, without the need to create or manage a separate platform password. Bright Blue users are required to use multi-factor authentication (MFA).
File uploads, views, edits and moves are logged with timestamps and the associated user identity, providing a traceable record of activity within the platform.
Our team reviews and edits client documents within the platform through controlled, logged sessions, rather than maintaining local working copies. Download and export permissions are managed according to each user’s access rights. This means that the client information does not leave Switzerland even when accessed by a team member outside of Switzerland.
All uploaded files are encrypted at rest and in transit, using industry-standard encryption.